Diagnostic visit
from $95
Credited toward the repair when you go ahead. If you do not, you pay this and nothing else.
Miami-Dade · Broward · Palm Beach
Forty of the fifty-one dishwashing machines Fisher & Paykel builds are DishDrawers — sealed from above by a lid motor, two complete wash systems on a double, and nothing else in a Miami kitchen works that way. Add integrated columns behind your own cabinet fronts, ovens that cook with steam, and induction set into stone, and you have equipment where the part is usually ordinary and the access is the appointment. Independent company, diagnosis on site, scope and price in writing before anything is opened.
What we repair
Refrigeration columns, freezers, wine cabinets and beverage centers, DishDrawer and drop-door dishwashers, wall ovens and combi-steam, ranges, induction and gas cooktops — and the washer and dryer this maker no longer sells here but South Florida laundry rooms are still full of. Start with whichever one is misbehaving.
Forty-six machines and four different technologies under one word: seventeen induction cooktops, thirteen sealed gas, eleven professional rangetops, three electric and two teppanyaki plates. A rangetop is the top half of a professional range with nothing underneath it — the same grates, the same burners, the same repair — which is why it is on this page rather than a page of its own.
Fifty-one machines, and forty of them are drawers. The DishDrawer is this maker's own invention and nothing else in a South Florida kitchen works the way it does: a lid that seals under motor pressure instead of a door, a wash system per drawer, and on a double, two machines that can run — and misbehave — independently of each other.
The same situation as the washers: Fisher & Paykel lists no dryer for the United States today, and the ones in South Florida laundry rooms are still working and still repairable. What is worth knowing before you call is which kind you have — vented, condenser or heat pump — because the three fail in completely different places, and only one of them is about a duct.
Eight machines, and every one of them is an Integrated column meant to stand beside a refrigerator column behind matching cabinet fronts. Seven of the eight carry an ice maker, and one is a triple-zone machine with three independently controlled compartments. That is the whole row, and this card would rather say so than pad it.
Forty-one freestanding ranges, and the split tells you what this maker is: sixteen dual fuel, fifteen gas, seven induction and one electric. Twenty-seven of them are Professional — heavy grates, dual-flow burners, four to eight of them, and on the larger machines a griddle let into the top. On a 48-inch range, "the oven is not heating" means one of two ovens, and which one narrows the part before anybody drives anywhere.
Fifty-one machines in the current line, and twenty-four of them are Integrated — built into the cabinetry behind your own door panels rather than standing in an opening. Columns that pair a refrigerator with a freezer beside it, French door and quad door machines that stand on the floor, and the CoolDrawer, a drawer that can be run as anything from a freezer to a chiller.
The largest row on this site: a hundred and ten wall ovens, and a third of them cook with steam. Forty-five are self-cleaning ovens, thirty-eight are combi-steam machines, twenty-eight are compact convection-speed ovens with a microwave system inside them, and six are doubles. A steam oven is a plumbed appliance with a boiler in it, and it does not fail the way an oven fails.
Read this first: Fisher & Paykel no longer lists a washing machine for the United States. Its US support site has a laundry section with nothing in it, and the Products menu has no fabric care in it at all. The machines are still here — South Florida laundry rooms are full of them — and the maker still sells laundry parts and stacking kits. We repair the ones that are here, and we would rather tell you where the line falls than let you find out at the parts stage.
Five machines: integrated wine cabinets, a full-height column wine cabinet, and two beverage centers. They are on one page because they are one repair — the same compressor, the same door seal, the same sensors and the same electronics, in a cabinet that happens to be holding bottles rather than cans.
South Florida
Error codes
On this maker a code belongs to the appliance rather than to the badge — each machine carries its own table, and the same letter and number mean different things on different ones. Reading a code without knowing the machine is reading somebody else's problem, which is why every code page on this site names the appliance in its title.
Reading A3
This maker used to publish its codes on a public support site. That site now redirects to a login page, so ours were read off 122 of its own user guides and its own support articles instead. Where it prints a meaning, our page has one. Where it prints a family and stops, our page says the family and stops.
The shapes this maker writes
A1
A letter and a small number. Alerts on ovens, ranges and DishDrawers, most with published owner steps
F212
F and three digits, on ovens. About sixty of them, grouped into four families with no individual meanings
Er22
Er and two digits, on induction cooktops. A different alphabet again, also published as families
5 beeps
On refrigeration there is often no display at all: the machine counts beeps and flashes an LED, and the count is the number
How many conditions each machine publishes
| Ovens | 68 conditions — three alerts with meanings, four lettered ones, and sixty F numbers grouped into families |
|---|---|
| Freezers | 47 conditions in five families, every one of which the maker says needs a technician |
| Dishwashers | 36 conditions, in two separate alphabets — the DishDrawer one and the drop-door one are not the same |
| Refrigerators | 35 conditions, reported by counting beeps or reading an LED rather than on a screen |
| Wine cabinets | 31 conditions, with no owner-side reset published for any of them |
| Cooktops | 13 conditions, and not one comes from a user guide — no cooktop guide carries a code chapter at all |
| Ranges | 4 conditions: the same short alert list as the wall ovens |
There is no laundry row here and there will not be one until there is a source for it. This maker lists no washer or dryer for the United States and publishes no code table for either — and a table copied from somewhere else that turned out to describe a different machine would cost you a visit rather than save you one.
234 conditions, read from the manufacturer's own user guides and support articles. Twenty-five of them carry a meaning the maker actually prints; the rest are published as families, and those pages say so in their first paragraph instead of filling the space with a checklist. That is the honest shape of this maker's documentation, and it is worth knowing before you trust a longer list somewhere else.
Browse all error codesNo number on the display, or no display at all? That is normal on this equipment. A DishDrawer flashes a pattern of program lights, a refrigerator counts beeps, a cooktop shows a bare E. Those live under symptoms rather than codes, and on this maker the symptom pages are the main road rather than the fallback.
How a visit runs
The number from the plate and a line about the behavior. On this equipment the plate is usually inside the door frame or the compartment, and a photograph of it beats reading it out. If the machine is flashing rather than showing a number, photograph that too — the pattern is the code.
Not every part in the van — the ones your description points at. On a machine that has to leave its opening, having the part on board is the difference between one visit and two.
Nothing is opened until you have both and have agreed to them. The diagnostic comes off the bill when you go ahead. If the machine is still inside the maker's own warranty, we tell you that instead of quoting.
We guarantee the work we performed and the parts we fitted. Where a repair approaches the value of the appliance, you get told that rather than a quote.
What it costs
On built-in equipment the same symptom has causes hundreds of dollars apart, and a large share of the difference is not the part — it is whether the machine has to come out of its cabinetry to reach it. Every figure here is a starting point for this equipment in South Florida.
from $95
Credited toward the repair when you go ahead. If you do not, you pay this and nothing else.
from $185
The repair that exists only on this maker. No other dishwasher has a lid motor, and no aggregator has a price for one.
from $185
A warm fresh-food side with a cold freezer is airflow far more often than refrigerant. On an integrated column, the access is most of the visit.
from $145
A good share of these end at the filter or the sink connection — outside the machine entirely.
from $185
The sensor drifts before it fails, and after a self-clean cycle a thermal cut-out is often the whole story.
from $225
A boiler, a pump, a level sensor and a drain. Thirty-eight of this maker's ovens have all four, and scale is the local enemy.
Exact cost is confirmed after an on-site diagnostic, and the scope and the figure are in writing before anything is opened.
Every Fisher & Paykel figure, and what moves itWhere we work
Fifty-nine cities and neighborhoods, each with a page saying what we actually see there. Tell us where you are when you book — an integrated drawer in a tower is a different hour from the same drawer in Davie.
Neighborhoods people ask for by name
Coverage is the whole of Miami-Dade, Broward and Palm Beach — the pages below are the places people search for by name, not the edge of where we drive.
You will have the scope and the price in writing before anything is opened.
This article is based on:
Before you call
No, and we will not say we are. We are an independent repair company, not affiliated with, authorized by or endorsed by any manufacturer, and we do not carry out repairs on any manufacturer's behalf. What we do carry is our own warranty on the work we performed and the parts we fitted, and OEM parts are available on order.
Usually it is not the part — it is the access. An integrated column is fitted into cabinetry cut for it, often fixed to the surround, with the water line and the electrical connection behind. Reaching a fan that costs eighty dollars can be most of the appointment. It is the single most useful thing to understand about this equipment, and it is why we give a starting figure rather than a price on the phone.
There will not be one — these machines have no display and report by pattern instead. If the wash modifier and lock indicators are flashing together it is an F condition; if only the modifiers flash it is an A. Photograph the panel before you switch it off, because that pattern is the diagnosis and it disappears when the power is cycled.
It is worth checking before you book anybody, including us. This maker states its warranty terms in a separate Service & Warranty booklet rather than in the user guide, so the manual in your drawer will not tell you — the booklet, your purchase paperwork or your product registration will. If you are still covered, use that channel. We are independent and we are not it.
Yes. This maker no longer lists laundry for the United States — its own support base publishes the category with no machines in it — while it continues to sell laundry spare parts and stacking kits. The machines are here and the common parts are available. What we do not publish is a model list or a code table for them, because there is no first-party source for one.
It matters more than almost anything else you can do for one. A steam oven boils water repeatedly and everything the water carried stays behind, coating the boiler and the level sensor — which then reports an empty boiler that is actually full, and behaves exactly like a failed pump. The machine has its own descale cycle. Running it at the interval the maker asks for prevents most of what we are called out for on these.