--- title: "DishDrawer will not start" description: "Fisher and Paykel DishDrawer will not start: a drawer that lights up and refuses to run, or one that does not light at all." url: "https://fisherpaykelmiami.support/symptoms/dishdrawer-will-not-start/" date_modified: "2026-08-25" Appliance type: "Dishwashers and DishDrawers" --- # DishDrawer will not start Symptom # Fisher & Paykel dishDrawer will not start A drawer that lights up and refuses to run, or one that does not light at all. Four free causes before any part, and one of them — the machine having shut itself down on purpose — is the one people never guess. - **From $95** diagnostic, credited to the repair - **59** cities and neighborhoods covered - **OEM** parts available on order - **In writing** the price, before anything is opened ## Book a diagnostic visit Your model number and a line about what it is doing is enough to get started. Your details stay private. No spam, ever. Five ordinary causes ## What this usually turns out to be Cheapest and commonest first, which is also the order we check them in. They sit hundreds of dollars apart, and only the unit settles which one is yours. - Wet fingers The maker names it first for a reason. A capacitive panel and a wet hand do not get along, and it happens at exactly the moment you are loading a dishwasher. [ Dishwasher control & motor repair from $265 ](https://fisherpaykelmiami.support/services/dishwasher-control-and-motor-repair/) ### Wet fingers The maker names it first for a reason. A capacitive panel and a wet hand do not get along, and it happens at exactly the moment you are loading a dishwasher. - The control lock Set by accident, often by a child or by a cloth wiped across the panel. It looks exactly like a dead machine. [ Dishwasher control & motor repair from $265 ](https://fisherpaykelmiami.support/services/dishwasher-control-and-motor-repair/) ### The control lock Set by accident, often by a child or by a cloth wiped across the panel. It looks exactly like a dead machine. - Sleep mode A panel that has gone dark to save power. A single press wakes it, and it is not a repair. [ Dishwasher control & motor repair from $265 ](https://fisherpaykelmiami.support/services/dishwasher-control-and-motor-repair/) ### Sleep mode A panel that has gone dark to save power. A single press wakes it, and it is not a repair. - The machine has shut itself down If it stopped mid-cycle earlier and has refused to start since, flood detection may be holding it off. Look in the base for water before assuming a board. [ Dishwasher leak repair from $165 ](https://fisherpaykelmiami.support/services/dishwasher-leak-repair/) ### The machine has shut itself down If it stopped mid-cycle earlier and has refused to start since, flood detection may be holding it off. Look in the base for water before assuming a board. - The drawer is not closed on its switch A drawer that has not quite latched will not start, and on a full load it is easier to leave a fraction open than people expect. [ DishDrawer lid & seal repair from $185 ](https://fisherpaykelmiami.support/services/dishdrawer-lid-and-seal-repair/) ### The drawer is not closed on its switch A drawer that has not quite latched will not start, and on a full load it is easier to leave a fraction open than people expect. In five minutes ## Before you call anybody None of it needs tools, and all of it makes the visit shorter. - 01 Dry hands, one press Genuinely. It is free and it is the maker’s own first cause. ### Dry hands, one press Genuinely. It is free and it is the maker’s own first cause. - 02 Look for a lock indicator A padlock symbol or a lit lock light. Press and hold the button under it for a few seconds to clear it. ### Look for a lock indicator A padlock symbol or a lit lock light. Press and hold the button under it for a few seconds to clear it. - 03 Push the drawer firmly shut Not slammed — closed until it latches. A drawer resting on a tall item will not start and will not tell you why. ### Push the drawer firmly shut Not slammed — closed until it latches. A drawer resting on a tall item will not start and will not tell you why. - 04 A minute at the breaker A full minute, not a flick. A control that locked up after a storm often comes back on its own, and this is the cheapest repair in the trade. ### A minute at the breaker A full minute, not a flick. A control that locked up after a storm often comes back on its own, and this is the cheapest repair in the trade. - 05 Then book the visit Say whether the panel lights at all, whether it stopped mid-cycle before this started, and which drawer. ### Then book the visit Say whether the panel lights at all, whether it stopped mid-cycle before this started, and which drawer. How it shows up ## What people describe when they call - “The panel responds but the cycle never begins” - “It stopped mid-cycle earlier and has not run since” - “The controls do not respond at all” In more detail ## About Fisher & Paykel dishDrawer will not start ### The fastest diagnosis is the code Dry your hands and try again — these are capacitive touch controls and water on a fingertip genuinely confuses them. Then check the control lock, which is easy to set without meaning to, and check whether the panel is simply in sleep mode. Those three are the maker’s own published causes for “controls not working”, and between them they end a good share of these calls. ### Four free causes before a part The maker publishes three of them under “controls not working” — **wet fingers**, the **control lock** and **sleep mode** — and the fourth is a drawer that has not quite latched. None of them is a repair and all four are the reason this page exists before the control-and-motor page. ### The cause nobody guesses A machine that stopped mid-cycle at some point and has refused to run since may be **holding itself off deliberately**. These have flood detection, and once the appliance has seen water in its base it will not simply forget. From the front it is indistinguishable from a failed control; underneath, there is water. ### What to say when you book Whether the panel lights at all, whether anything happened before this started, and which drawer on a double. Those three answers decide what goes on the van. This article is based on: - Official manufacturer documentation - Internal repair procedures - Technician repair history - Company quality standards Before you book ## Questions about fisher & Paykel dishDrawer will not start Then start at the supply rather than the appliance. A breaker, a switch behind a cabinet that somebody turned off during a repair, or a connection at the machine. After that, sleep mode and a full minute at the breaker. Only then is it a control. That is a machine that is receiving your instruction and declining it, which is very different from a dead one. Usually the drawer is not latched, the lock is on, or the machine is holding itself off after seeing water. All three are findable in five minutes. They are two machines with two controllers, so this is entirely possible. Check the simple causes on the dead one — latch, lock, load — and keep using the other one meanwhile. 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