--- title: "Cooktop will not turn on" description: "Fisher and Paykel cooktop will not turn on: a cooktop with no lights and no response, or a touch panel that ignores everything." url: "https://fisherpaykelmiami.support/symptoms/cooktop-will-not-turn-on/" date_modified: "2026-08-25" Appliance type: "Cooktops and rangetops, Ranges" --- # Cooktop will not turn on Symptom # Fisher & Paykel cooktop will not turn on A cooktop with no lights and no response, or a touch panel that ignores everything. Four free causes before any part, and one of them — half a supply — is not an appliance problem at all. - **From $95** diagnostic, credited to the repair - **59** cities and neighborhoods covered - **OEM** parts available on order - **In writing** the price, before anything is opened ## Book a diagnostic visit Your model number and a line about what it is doing is enough to get started. Your details stay private. No spam, ever. Five ordinary causes ## What this usually turns out to be Cheapest and commonest first, which is also the order we check them in. They sit hundreds of dollars apart, and only the unit settles which one is yours. - One leg of a two-pole breaker Off and fully on again, both poles. Genuinely common and not an appliance repair. [ Cooktop control & dial repair from $145 ](https://fisherpaykelmiami.support/services/cooktop-control-and-dial-repair/) ### One leg of a two-pole breaker Off and fully on again, both poles. Genuinely common and not an appliance repair. - The control lock Set by a wipe of a cloth or by a child. Looks exactly like a dead appliance. [ Cooktop control & dial repair from $145 ](https://fisherpaykelmiami.support/services/cooktop-control-and-dial-repair/) ### The control lock Set by a wipe of a cloth or by a child. Looks exactly like a dead appliance. - Wet fingers A capacitive panel and a wet hand. The maker names it first among the causes of unresponsive touch controls. [ Cooktop control & dial repair from $145 ](https://fisherpaykelmiami.support/services/cooktop-control-and-dial-repair/) ### Wet fingers A capacitive panel and a wet hand. The maker names it first among the causes of unresponsive touch controls. - A control locked up after an outage A full minute at the breaker, not a flick. Storm season produces a run of these every year. [ Cooktop control & dial repair from $145 ](https://fisherpaykelmiami.support/services/cooktop-control-and-dial-repair/) ### A control locked up after an outage A full minute at the breaker, not a flick. Storm season produces a run of these every year. - The control board or the touch panel Last, and quoted only when the supply and the free causes are proved. [ Cooktop control & dial repair from $145 ](https://fisherpaykelmiami.support/services/cooktop-control-and-dial-repair/) ### The control board or the touch panel Last, and quoted only when the supply and the free causes are proved. In five minutes ## Before you call anybody None of it needs tools, and all of it makes the visit shorter. - 01 Both poles, fully off and on Not a glance at the panel. Push the breaker fully off before returning it. ### Both poles, fully off and on Not a glance at the panel. Push the breaker fully off before returning it. - 02 Dry hands, one press Free, and the maker’s own first cause. ### Dry hands, one press Free, and the maker’s own first cause. - 03 Look for a lock symbol A padlock or a lit lock light. Press and hold the button under it. ### Look for a lock symbol A padlock or a lit lock light. Press and hold the button under it. - 04 A full minute at the breaker Sixty seconds. It resets a control that locked up rather than failed. ### A full minute at the breaker Sixty seconds. It resets a control that locked up rather than failed. - 05 Then book the visit Say whether the panel lights at all and whether any electrical work has been done in the house recently. ### Then book the visit Say whether the panel lights at all and whether any electrical work has been done in the house recently. How it shows up ## What people describe when they call - “Completely dead, no lights” - “The panel lights but nothing responds” - “It started after other electrical work” A shortcut ## Narrow it down before anybody arrives A description of the behaviour leaves a few possible causes. A code names the subsystem before anybody opens anything, which is why it is worth photographing before it clears. If the display is showing something - [ Er03 Control panel error ](https://fisherpaykelmiami.support/error-codes/error-code-er03-cooktop/) Photograph it before it clears — codes do not wait. [ Search the full code list ](https://fisherpaykelmiami.support/error-codes/) In more detail ## About Fisher & Paykel cooktop will not turn on ### The fastest diagnosis is the code Check both poles of the breaker, not just whether it looks on. A cooktop on a two-pole breaker with one leg tripped can look entirely dead or behave very strangely, and it is electrical rather than appliance work. Then dry your hands and try the panel again, and look for a control lock — a padlock symbol or a lit lock light, cleared by pressing and holding the button beneath it. ### Half a supply is the cause nobody expects An electric cooktop runs on a two-pole circuit. If one pole trips, the appliance is not dead and it is not working: it can show nothing, show something odd, or heat on some zones and not others. It is **electrical work rather than appliance work**, it is free to check, and it is worth doing first every single time. ### The maker’s three free causes For unresponsive touch controls it publishes **water on your fingers**, the **control lock** and **sleep mode**. None of them is a repair, and between them they end a real share of these calls in under a minute. ### Then, and only then, a part A touch panel that has genuinely failed, or a control board. Both are quoted with the access, because a cooktop set into stone does not come out casually. This article is based on: - Official manufacturer documentation - Internal repair procedures - Technician repair history - Company quality standards Before you book ## Questions about fisher & Paykel cooktop will not turn on Looking fine is not the same as being on. A two-pole breaker can trip on one leg and sit in a position that looks normal, and the appliance then gets half of what it needs — which produces “completely dead” and “behaving very oddly” in equal measure. Push it fully off and back on before assuming anything. Then say so when you book, because it moves the whole diagnosis. A connection disturbed at the junction box, a switch behind a cabinet left off, or a circuit re-terminated are all far more likely than a control board that chose that week to fail. That is a live control refusing an instruction, which is very different from a dead one. Control lock, wet fingers and sleep mode account for most of it. If none of those, then it is the touch panel or its connection rather than the whole board — and that distinction matters to the figure. Where we do it ## Across Miami-Dade, Broward, and Palm Beach Same terms everywhere we go: an on-site diagnostic first, the price agreed in writing, and the exact figure confirmed once we have seen the unit. ### [ Miami-Dade ](https://fisherpaykelmiami.support/service-area/miami-dade/) - [Aventura](https://fisherpaykelmiami.support/service-area/miami-dade/aventura/) - [Bal Harbour](https://fisherpaykelmiami.support/service-area/miami-dade/bal-harbour/) - [Bay Harbor Islands](https://fisherpaykelmiami.support/service-area/miami-dade/bay-harbor-islands/) - [Biscayne Park](https://fisherpaykelmiami.support/service-area/miami-dade/biscayne-park/) - [Coral Gables](https://fisherpaykelmiami.support/service-area/miami-dade/coral-gables/) - [Doral](https://fisherpaykelmiami.support/service-area/miami-dade/doral/) - [ 15 more places ](https://fisherpaykelmiami.support/service-area/miami-dade/) ### [ Broward ](https://fisherpaykelmiami.support/service-area/broward/) - [Cooper City](https://fisherpaykelmiami.support/service-area/broward/cooper-city/) - [Coral Springs](https://fisherpaykelmiami.support/service-area/broward/coral-springs/) - [Fort Lauderdale](https://fisherpaykelmiami.support/service-area/broward/fort-lauderdale/) - [Hallandale Beach](https://fisherpaykelmiami.support/service-area/broward/hallandale-beach/) - [Hillsboro Beach](https://fisherpaykelmiami.support/service-area/broward/hillsboro-beach/) - [Hollywood](https://fisherpaykelmiami.support/service-area/broward/hollywood/) - [ 5 more places ](https://fisherpaykelmiami.support/service-area/broward/) ### [ Palm Beach ](https://fisherpaykelmiami.support/service-area/palm-beach/) - [Boca Raton](https://fisherpaykelmiami.support/service-area/palm-beach/boca-raton/) - [Delray Beach](https://fisherpaykelmiami.support/service-area/palm-beach/delray-beach/) - [Highland Beach](https://fisherpaykelmiami.support/service-area/palm-beach/highland-beach/) - [Jupiter](https://fisherpaykelmiami.support/service-area/palm-beach/jupiter/) - [Palm Beach Gardens](https://fisherpaykelmiami.support/service-area/palm-beach/palm-beach-gardens/) - [ 2 more places ](https://fisherpaykelmiami.support/service-area/palm-beach/) Neighborhoods people ask for by name - [Brickell](https://fisherpaykelmiami.support/service-area/miami-dade/miami/brickell/) - [Coconut Grove](https://fisherpaykelmiami.support/service-area/miami-dade/miami/coconut-grove/) - [Cocoplum](https://fisherpaykelmiami.support/service-area/miami-dade/coral-gables/cocoplum/) - [Design District](https://fisherpaykelmiami.support/service-area/miami-dade/miami/design-district/) - [Gables Estates](https://fisherpaykelmiami.support/service-area/miami-dade/coral-gables/gables-estates/) - [Old Cutler](https://fisherpaykelmiami.support/service-area/miami-dade/old-cutler/) - [South of Fifth (SoFi)](https://fisherpaykelmiami.support/service-area/miami-dade/miami-beach/south-of-fifth/) - [Star Island](https://fisherpaykelmiami.support/service-area/miami-dade/miami-beach/star-island/) - [Coral Ridge](https://fisherpaykelmiami.support/service-area/broward/fort-lauderdale/coral-ridge/) - [Harbor Beach](https://fisherpaykelmiami.support/service-area/broward/fort-lauderdale/harbor-beach/) - [Harbor Islands](https://fisherpaykelmiami.support/service-area/broward/hollywood/harbor-islands/) - [Las Olas](https://fisherpaykelmiami.support/service-area/broward/fort-lauderdale/las-olas/) - [Rio Vista](https://fisherpaykelmiami.support/service-area/broward/fort-lauderdale/rio-vista/) - [Seven Isles](https://fisherpaykelmiami.support/service-area/broward/fort-lauderdale/seven-isles/) - [The Landings](https://fisherpaykelmiami.support/service-area/broward/fort-lauderdale/the-landings/) - [Admirals Cove](https://fisherpaykelmiami.support/service-area/palm-beach/jupiter/admirals-cove/) - [BallenIsles](https://fisherpaykelmiami.support/service-area/palm-beach/palm-beach-gardens/ballenisles/) - [Mirasol](https://fisherpaykelmiami.support/service-area/palm-beach/palm-beach-gardens/mirasol/) - [Royal Palm Yacht & Country Club](https://fisherpaykelmiami.support/service-area/palm-beach/boca-raton/royal-palm-yacht-and-country-club/) ## Tell us the model number and what it is doing. --- **[Read full article: Cooktop will not turn on](https://fisherpaykelmiami.support/symptoms/cooktop-will-not-turn-on/)**